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What You Should Know
– Zelis, a global leader in healthcare financial modernization has acquired Rivet, a pioneer in revenue cycle analytics. Financial details of the acquisition were not disclosed.
– The deal integrates Rivet’s AI-enabled analytics and intuitive dashboards directly into the Zelis platform, providing 750+ payers and millions of providers with actionable data to reduce denials, minimize “rework,” and navigate rising regulatory complexity.
The Intelligence Layer: Transforming Data into Action
In a market where administrative waste can consume up to 25% of every healthcare dollar, the ability to gain visibility into claim trends is no longer a luxury—it is a survival requirement. The acquisition of Rivet provides Zelis with a specialized intelligence layer designed to optimize the payer-provider relationship.
- Provider Visibility: Rivet’s AI-enabled platform offers providers deep insights into claim payment and denials trends, allowing them to identify root causes of financial friction.
- Payer Collaboration: By providing shared context, the platform reduces transactional inquiries and allows for strategic conversations about improving first-time claim success.
- A Unified Platform: Yusuf Qasim, President of Payments at Zelis, emphasized that the goal is to build a “transformative platform” that helps the healthcare community face intense margin pressure and rising administrative costs.
The acquisition follows a period of successful partnership between the two organizations. Ted Ferrin, CEO at Rivet, noted that joining Zelis amplifies their mission to simplify payments while connecting them to a culture of “inclusion, authenticity, and empowerment”. This cultural alignment is increasingly critical in 2026, as healthcare firms prioritize workforce engagement and retention as core pillars of financial stability.
