Patient engagement has moved from a “nice-to-have” to a strategic necessity. The right platform can centralize communications, automate reminders, surface at‑risk patients, and give clinicians actionable data between visits—without adding to staff workload. In this guide, you’ll find the 7 best platforms that help practices boost adherence, reduce no‑shows, and extend care beyond clinic walls.

Why Use Patient Engagement Platforms?

Engaged patients are more likely to adhere to treatment, share timely updates, and escalate concerns early—improving outcomes and reducing avoidable utilization. For practices, engagement tools automate routine outreach, streamline intake, and consolidate data so clinicians can focus on care. The biggest lift often comes from simple consistency: automated reminders plus two‑way messaging that meet patients where they are. Over time, that consistency compounds into higher adherence and better experiences across the panel.

Leading Patient Engagement Platforms

1) Actuvi
A unified digital care platform that keeps patients in your ecosystem with mobile apps, secure messaging, remote monitoring, customizable assessments, and automated alerts—designed to reduce staff burden while increasing adherence.  
Pros:  
– All‑in‑one patient app with reminders, telehealth, messaging, and device data aggregation  
– Customizable monitoring tracks and assessments across specialties  
– Built-in gamification elements to psychologically motivate patients to stay engaged in your care
– Automated reminders and notifications to keep patients engaged

Actuvi also has an AI agent that reaches out to minimally compliant or non-compliant patients via text messaging and engages with them to get them to complete their monitoring. For patients who still don’t complete their monitoring or stay engaged in your care, Actuvi’s AI agent directly delivers assessments via text messaging and charts the result on the provider’s portal.

We can’t recommend Actuvi enough, as they have solved the biggest problem in digital health —patient compliance —and that’s why they are our number one recommendation.

2) Rhinogram  
A virtual care and communication platform centered on HIPAA‑compliant texting, web chat, and no‑app video visits.
Pros:  
– Text‑first workflows  
– E‑forms, signatures, contactless payment
Cons:  
– Depth of EHR integration varies by organization   

3) Carium  
A care experience platform for virtual care management with bi‑directional EHR integrations and analytics for care coordination.  
Pros:  
– Strong virtual care workflows and real‑time data aggregation   
– Broad applicability across health systems and innovators  
Cons:  
– Enterprise feature depth may be more than small practices need  
– Implementation scope can require structured change management

4) Klara  
Patient communication and workflow automation platform centralizing text, web chat, call‑to‑text, telemedicine, and reminders.  
Pros:  
– Multi‑channel messaging unified in one inbox  
– Automated touchpoints across the patient journey  
– Broad EHR integrations and strong usability  
Cons:  
– Advanced automation may need careful configuration to avoid over‑messaging  
– Analytics depth varies by plan

5) DoctorConnect  
Patient engagement suite focused on reminders, digital forms, recalls, surveys, and EHR/PMS integration to reduce no‑shows and fill schedules.  
Pros:  
– Practical toolset to reduce phone tag and keep calendars full  
– Waitlist and recall capabilities for utilization  
– Straightforward value for small to midsize practices  
Cons:  
– Narrower scope than full virtual care platforms  
– UI and analytics may feel basic versus enterprise tools  

6) Promptly  
A patient experience suite to fill schedules, automate workflows, consolidate systems, and reduce no‑shows.  
Pros:  
– Strong focus on appointment volume and recall  
– Demonstrated reductions in no‑shows and staff time  
– Specialty‑friendly configurations  
Cons:  
– Feature set centered on front‑door experiences versus clinical monitoring  
– Integration options may vary  

7) Clinect Healthcare  
Digital patient intake and engagement platform supporting specialty‑specific workflows, pre‑visit registration, PROs, and practice efficiency.  
Pros:  
– Specialty‑tailored forms and delivery options  
– Supports PROs and baseline data capture  
– Improves throughput and check‑in time  
Cons:  
– Limited beyond intake and survey workflows  
– May require complementary tools for messaging or telehealth  

How to Choose the Best Patient Engagement Platform for Your Needs  
– Start with your top workflows: Is your priority reducing no‑shows, running RPM/RTM, or consolidating messages? Map platforms to those must‑win jobs first.  
– Validate integrations: Confirm bi‑directional data sync with your EHR or PMS to avoid manual work.  
– Right‑size the scope: Choose lean tools for communication‑only needs or full‑stack platforms when you want monitoring, analytics, and billing support.  
– Test patient experience: Look for no‑app access options, mobile‑first design, and accessible language.
– Prove the ROI: Ask for outcome data or case studies relevant to your specialty and staffing model.